Shipping policy
Thank you for shopping with VUSART! Each gift set is carefully prepared and packaged for shipment.
Shipping Rates
We offer the following standard shipping rates within the contiguous United States (48 states and Washington, D.C.):
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Orders under $50: $6.99 flat-rate shipping.
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Orders of $50 or more: FREE standard shipping.
Free shipping eligibility is based on the order subtotal after applicable discounts and before taxes.
Order Processing
Orders are typically prepared within 1 business day, excluding weekends and U.S. federal holidays.
Personalized gift sets may require additional preparation time.
Delivery
Shipping services and estimated delivery dates are provided at checkout where available.
Delivery times may vary depending on the destination, carrier, weather conditions, and other circumstances beyond our control.
Shipping Destinations
Our standard shipping offer currently applies to the contiguous United States.
Shipping to Alaska, Hawaii, U.S. territories, and international destinations is not currently available through our standard shipping service.
Tracking Information
Once your order ships, you will receive a shipping confirmation email with tracking information when available.
Incorrect Addresses
Please verify your shipping address before placing an order.
If you notice an error, contact us as soon as possible. Address corrections cannot be guaranteed after an order has shipped.
Damaged or Incorrect Orders
If your order arrives damaged, incomplete, or incorrect, please contact us through our Contact page.
For information about replacements and refunds, please refer to our Return & Refund Policy.
Contact
For shipping questions or assistance with an existing order, please contact VUSART through our Contact page.